iHotel is a multifunctional cloud-based application that brings under one roof all the tools that small and midsized hotels need to compete with players across the hospitality industry. Business owners can now manage everything from bookings & revenue to inventory & personnel management to customer service & physical property maintenance
The central features of iHotel, divided into two components, business owners and consumers, are developed keeping in view the need to automate hotel management
Everything from the locality to types of rooms, availability, cost per night and so on is available to the customer. Bookings and cancellations can be done without having to visit a third-party booking application
This feature allows the customer to request for room service & housekeeping services directly through the application
Built to automate front desk services such as check-in and check-out, this tool also enables the customer to access everything about the hotel along with location related information to have a hassle-free stay
Customers can leave behind feedback about the hotel and the staff that served them without having the worry of forgotten tips on the back of their mind. This feedback can also be taken into consideration by the management for employee appraisal
Allows the business owners to access and monitor the check-ins and check-outs and access app generated reports for monthly and annual revenues
Allows the staff to manage and report the daily inventory so as to ensure a case of improper inventory never arises. The appealing aspect of this application is that it allows the owner to keep a track of their inventory without having to micro-manage
With iHotel, we see promise in developing a cutting-edge product to achieve multiple objectives that can optimize operations such as planning, management, customer service, physical property maintenance & bookings. The product aims to create a robust digital setting for improvised hotel management to ensure ultimate customer satisfaction. Benefits of the product as seen by us
